The Impact of AI on Business: Insights from Harvard Business School Professor Karim Lakhani
Professor Karim Lakhani from Harvard Business School says AI (artificial intelligence) will change how we work, like the internet changed how we share information. He has studied AI for many years and believes businesses need to get ready for this big change.
Lakhani explains that customers expect smart and easy AI. Business leaders must understand AI and use it in their companies because AI can do many different things and change how businesses work.
Lakhani has seen how companies like Google and Amazon use AI to run many processes automatically. He says businesses must accept AI, just like everyone uses smartphones now. The cost of starting with AI is getting lower, but the main challenge is getting the organization to change.
He also talks about AI problems, like biases, and says it is important to fix these. He supports open-source AI projects to make AI fairer.
Lakhani says customers often use new technology before companies do. He suggests businesses watch and learn from customers and keep trying new things with AI.
In the end, Lakhani believes the best results come from humans and AI working together. He encourages businesses to accept AI, learn from it, and get ready for future changes. AI is not a threat but a chance for growth and new ideas. By using AI, companies can stay ahead in a world that is becoming more digital and AI-driven.